Delivery Information

At Prime Flex, we strive to offer a seamless and dependable delivery experience for our customers across Pakistan. Below are the details regarding our delivery process:

1. Shipping Methods
   We provide a variety of shipping options, including Standard and Express services. The delivery time will depend on your location and the type of product purchased. You can choose your preferred shipping method at checkout.
2. Shipping Costs
   Shipping costs vary depending on the size of your order and your location. Our standard delivery fee is PKR 500 per order. Free delivery is offered on orders over PKR 5,000. Exact shipping costs will be calculated and displayed during checkout.
3. Delivery Times
   • Standard Shipping: 3-7 business days within major cities.
   • For rural areas, delivery may take longer (up to 10 business days).
   • Express Shipping: 1-3 business days.
4. Order Processing
   Orders are typically processed within 2-5 business days. Once your order is processed, we will send you a confirmation email with tracking information. You can also track your order directly through the Prime Flex website.
5. Shipping Zone
   Currently, we ship throughout Pakistan. Unfortunately, we do not offer international shipping at this time. Please ensure your delivery address is correct during checkout.
6. Delivery Issues
   If you experience any issues with your delivery, such as delays (beyond the specified delivery time), incorrect items, or damaged products, please contact us immediately. We are here to assist and will offer either a return or replacement to resolve the problem.